Returns & Exchanges
At Magneto Watch, we want you to be completely satisfied with your purchase. If your new timepiece doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the process.
Pack with Care
Place the watch in its original luxury packaging, ensuring all protective films, manuals, and tags are intact.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package.
Inspection and Refund
Once our quality control team verifies the item's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing